Privacy Notice

Effective Date: Oct 1, 2024

Oso Blanco Labs (“we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Notice outlines how we collect, use, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We collect personal information that you voluntarily provide to us when you:

Register for an account.

Contact us via forms or email.

Use our services.

The types of information we collect include:

Personal Identifiers: Name, email address, phone number.

Account Information: Username, password, profile details.

Usage Data: IP address, browser type, operating system, and website interactions (e.g., pages visited, links clicked).

2. How We Use Your Information

We use the information collected to:

Provide and manage our services.

Improve website functionality and user experience.

Communicate with you about updates, promotions, and news related to Oso Blanco Labs.

Analyze website performance and user behavior to optimize services.

Process payments and manage financial accounts where applicable.

3. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

Service Providers: Companies that provide services to us (e.g., hosting providers, payment processors) in order to operate our website and services effectively.

Legal Compliance: When required by law, or to protect the rights, property, or safety of Oso Blanco Labs, our users, or others.

Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website by:

Understanding user preferences and website performance.

Remembering login details and providing a personalized experience.

You may control cookie settings via your browser, but disabling cookies may limit your ability to use certain features of the website.

5. Data Retention

We retain your personal information for as long as is necessary to provide our services, fulfill our legal obligations, or resolve disputes. Once your information is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

Access the personal information we hold about you.

Request corrections or updates to your information.

Request the deletion of your personal data, subject to legal obligations.

Opt-out of marketing communications at any time.

To exercise any of these rights, please contact us at support@osoblancolabs.com.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under the age of 18, we will delete it as soon as possible.

9. International Data Transfers

If you are accessing our services from outside of Florida, United States, your personal information may be transferred to, and processed in, a country different from your own. By using our website, you consent to the transfer of your data in accordance with this Privacy Notice.

10. Changes to This Privacy Notice

We may update this Privacy Notice periodically. Any changes will be posted on this page with a new effective date. You are encouraged to review this Privacy Notice regularly to stay informed about how we protect your information.

11. Contact Us

If you have any questions or concerns about this Privacy Notice or how we handle your personal information, please contact us at support@osoblancolabs.com.